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Warranty/Repair

Robinson Engineering Company makes the warranty and repair process as painless as possible. We do not require pre-authorization or an RMA for these services.

  • Fill in the form below with the required and any optional information you can provide
  • The form will send a printable Warranty / Repair Form to your email address
  • Ship the warranty / repair item with the printed form to:

Robinson Engineering Company
1926 Silver St.
Garland, TX 75042

Once we receive the item it will be evaluated and a quotation will be sent to you. If it is repaired or replaced under warranty the quotation will indicate NO CHARGE and returned to you within 3 business days.

For non warranty items we will begin repairs after a Purchase Order or payment terms are arranged, usually within 1 to 2 business days.

WITH THE INFORMATION PROVIDED A WARRANTY/REPAIR FORM WILL BE GENERATED AND DELIVERED TO YOUR EMAIL LISTED BELOW. PLEASE PRINT THIS FORM AND INCLUDE IT IN YOUR SHIPMENT.

    Your Information

    Name

    Job Title

    Email
    Phone Number

    Company Information

    Company Name
    Location if different
    Address

    Radio Information

    Reasons for Repair (If known)

    By clicking "Submit" you agree to our Terms of Service.