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Technical Support

Please call 888-272-5001 during normal business hours (8:30-5:00 Central Time M-F). After hours, please call 972-890-1365 for emergency technical support. Technical support may also be achieved by e-mailing support@craneboss.com.

Testing

Send your Crane Boss system to us for a full testing and evaluation to ascertain whether or not your system is running at optimal performance.

Repair policy/Warranty

All equipment returned to Robinson Engineering will be tested, diagnosed and repaired after sending out a formal quote. Equipment will be returned by the same shipping method as received, unless otherwise specified. Please send all repairs to:

Robinson Engineering Co.
1914 Silver Street
Garland, Texas 75042
Fax: 972-276-0705

All Crane Boss radio remote systems are under warranty for a period of two (2) years standard, and five years with our extended warranty plan*.

Manuals, Guides, Brochures

Please visit the Downloads section of this website to view all manuals, guides, and brochures with Adobe Acrobat.

* One spare Universal transmitter and one Spare Parts Kit per system will extend warranty for 5 years. (Universal has all cranes’ functions!) Available on select models only.