Services

Technical Support

Please call 888-272-5001 during normal business hours (7:30-4:00 Central Time M-F). After hours, please call 972-890-1365 for emergency technical support. Technical support may also be achieved by e-mailing support@craneboss.com.

Testing

Send your Crane Boss system to us for a full testing and evaluation to ascertain whether or not your system is running at optimal performance.

Repair policy/Warranty

All equipment returned to Robinson Engineering will be tested, diagnosed and repaired after sending out a formal quote. Equipment will be returned by the same shipping method as received, unless otherwise specified. Please send all repairs to:

Robinson Engineering Co.
1914 Silver Street
Garland, Texas 75042
Fax: 972-276-0705

All Crane Boss radio remote systems are under warranty for a period of two (2) years standard, and five years with our extended warranty plan*.

*One spare Universal transmitter and one Spare Parts Kit per system will extend warranty for 5 years. (Universal has all cranes’ functions!) Available on select models only.

Manuals, Guides, Brochures

Please visit the Downloads section of this website to view all manuals, guides, and brochures with Adobe Acrobat.